Charlotte's Web

Blogging my world since 2006


Domestic BPO

I am outsourcing my business processes to an external provider, who is enabling me to focus on my core capabilities, thus impacting favourably on my profit margins and allowing more scope for my work/life balance and output targets. My KPIs are on track.

Granny Toni has arrived to look after her grandchildren. Hooray!

Can I just mention that I am tucked up in bed while she entertains, feeds, hugs, wipes the noses and stimulates the imaginations of my three children? We are clearly leveraging our synergies.

I am working (writing a white paper on business process outsourcing), but From My Bed In The Daylight Hours While All is Happiness and Light Downstairs. Someone Else Has Tidied the Art Table, Folded the Laundry and Even Ironed Some. We have substantially offset the risk of people not having clean clothes to wear.

Tomorrow, despite its being school holidays, I may achieve a key goal of Going Grocery Shopping Alone. There is every chance that I will fulfill this week’s target of Having My Teeth Cleaned, Going for my Bi-Annual Hairdresser Visit and possibly even Visiting Ikea.

The thrills, folks, are too innumerable to contemplate. I may just explode with excitement.

I do love a grandmother. Everyone should have one.


I Promised Not to Blog About the Laundry …

… so I’m letting Dave Walker do it for me:

cartoon from

Cartoon by Dave Walker. Find more cartoons you can freely re-use on your blog at We Blog Cartoons.

We have a laundry mountain. It is oppressing us. It is threatening to take over the cellar. It is creeping up the stairs and hanging about in piles in bedrooms. It is draped over washing lines on the terrace. It is becoming omnipresent.

But we have a weapon in our arsenal! The weapon is called The Lovely I. The Lovely I is a sweet-faced lady who comes to tame our laundry into neat, ironed and folded piles. We have decided it is essential to bring her in tonight at all costs, before the laundry mountain suppresses the entire house, and calls in militias.

While she bravely fights the battle, with iron in one hand and TV remote control in the other, and an ear out for kid-like squeaks from the bedrooms, we’ll be toasting her from the nearby Portuguese restaurant.

The Generals have got to eat, you know.

Wishing y’all a Schoenes Wochenende from sunny Deutschland!